Tongariro Alpine Crossing (summer only)

Tongariro Alpine Crossing

Return Shuttle from Taupo and Turangi

All customers must be ready and waiting to go outside their accommodation 10 minutes prior to departure.

Departures from Taupo: $65 Adult, $45 Youth or Senior

  • 5.50 am
  • return to Taupo: 3.30 pm (earlier if everyone has returned) and 4.30 pm

Departures from Turangi: $50 Adult, $35 Youth or Senior

  • 6.45 am
  • return to Turangi: 3.30 pm (earlier if everyone has returned) and 4.30 pm

One Way Departures

The most affordable of our services:

  • $35 Adult
  • $20 Youth or Senior

One way morning departures from Ketetahi (finish) to Mangatepopo (start) 7.20 am and 8.30 am.

These times may change due to demand, weather conditions and changes in daylight savings. Times will be confirmed when you call to book your seat.

Ketetahi Car Park Options

With the restrictions on Ketetahi car park and Mangatepopo car park now in place, you have several options available to you:

Option 1

To secure a car park at Ketetahi you need to arrive before 6.00 am, possibly earlier, as visitor numbers increase as the summer progresses.

Option 2

If you have arrived at Ketetahi car Park and it is full, you can proceed back down the main road and turn right and park 150m down on the roadside reserve (marked yellow on the Map).

Option 3

If you are concerned about safety of your vehicle and its contents, we recommend parking in the security car park which is located opposite the Ketetahi car park road. Access to this car park is by turning right and is located 500m down the road on your left.

Option 4

Ketetahi overflow car park – A pop up car park, located 700m from the Ketetahi car park road entrance on State Highway 46.

We recommend you arrive early, at least 15 minutes prior to departure, to sort yourselves out.

Regardless of where you are in the world, never leave your valuables unattended in your vehicle. NZ is a great country, but unfortunately we still get our share of ratbags. Always take your wallet and passport with you!

Caution is required when driving around this area, there is a high percentage of international drivers in close proximity, please do not be the person to stop in the middle of the highway to look at maps, take photos, make phone calls etc.

Patience and politeness is always good, if you are driving slowly, pull over and let the people behind you pass.

Adventure HQ 1-way service Ketetahi Pick up location (click to enlarge)


Mangatepopo Car Park

Bookings

All bookings need to be confirmed by phone (0800 247 800) 48 hours prior to departure so you can have the most up to date track and weather conditions and your pick up location and time will also be confirmed.

Credit card details are required to secure your booking if booking by phone. Or you can book online.

Cancellation Policy

Being a weather dependent activity in an alpine environment on active volcanoes, we reserve the right to cancel at short notice if the conditions are unsafe to proceed. If we cancel, for safety reasons, we offer a full refund or an alternate date, your choice.

If you cancel more than 24 hours out you will receive a refund less an administration fee of 30% or an alternate date.

If you cancel within 24 hours you will be offered an alternate date but no refund.

We do realise that stuff happens that is out of your control and we will endeavour to make things right, we deal with these situations on a case by case basis to the relevant legislation.

Your Safety is our Priority

As a DOC concessionaire we take our safety responsibilities seriously. We have a duty of care for you.

Cell Phone Coverage

There is cell phone coverage all over the mountains; it can be limited in places, so keep moving along the trail until you get some coverage. (No cell phone coverage is not an excuse for not being able to contact us).

Taupo and Turangi Return Customers

What If I miss my shuttle?

With consideration to other passengers who have made the scheduled departure times, our shuttles depart at the scheduled times.

The transfer price covers your return transport according to our timetable. No refunds are given if you have missed the bus.

If you are running late, injured or have turned back you need to contact us immediately. Contact us before you have missed the departure time.

Important!

We have been instructed by the Department of Conservation and Iwi that ascending to the Summits of Ngauruhoe and Tongariro is culturally disrespectful. Please refrain from this.

The bathing, washing, touching of water in the lakes, streams and springs is culturally disrespectful.

Do not defecate or urinate anywhere other than in the toilets provided.

It is illegal to fly drones or walk your dogs in the Tongariro National Park.

The playing of music so other can hear is inappropriate

As concessionaires we have a license to operate on Department of Conservation land. This carries a level of responsibility for your safety and a duty of care for you whilst on the Tongariro Alpine Crossing. This we do by providing you with the most current and up to date weather, track and volcanic activity available to us and by adhering to the weather protocols as determined by the TACTAG user group. This group is made up of organisations, concessionaires and individual stakeholders. Eg Police, Department of Conservation and Land Search and Rescue. The collective knowledge and experience of this group is vast and comprehensive.

Ultimately, at the end of the day you are responsible for the decisions you make and it is your choice on how you want to use the information provided to you.

Our personal philosophy is that the individual is responsible for their own safety. Be prepared for all conditions, and you will have a great time.

We do not guarantee the weather.

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